by Warren Bobrow | Jun 11, 2018 | Performance, ROI
At some point, all of us are in a meeting where a discussion breaks out over whether a particular business initiative should be implemented. Someone will say, “I heard about it on a podcast/TedTalk,” or “A friend of mine at XYZ company did it and it worked for them,”...
by Warren Bobrow | Oct 3, 2017 | Employee Engagement, Performance, ROI, Talent Management
The economy is in a unique position right now. Unemployment is at the lowest rate this century as is the net migration rate. This leaves employers of a skilled workforce in the position of a smaller pool of candidates in general and likely one that contains fewer...
by Warren Bobrow | Jul 26, 2017 | Leadership, Performance, ROI
Whether it is Amazon planning on stores without cash registers, or being able to buy drinks in a club without your wallet, to tracking the movement of just about any goods you can think of, RFID (Radio-frequency identification) is part of lives. But, what if your CEO...
by Warren Bobrow | Jan 24, 2017 | Assessment Centers, Performance, Pre-Employment Test Validation, Pre-Employment Testing, ROI, Skills Assessment, Talent Management
Something I hear frequently from clients is, “I wish I had a day/week/month to see my candidates do the job. Then I would make fewer hiring mistakes.” It is, of course, an intriguing idea. We test drive cars before we buy them. Why not try out people before we...
by Warren Bobrow | Oct 3, 2016 | Analysis, Performance, Pre-Employment Test Validation, Pre-Employment Testing, ROI, Skills Assessment, Talent Management, Test Validation
In validating tests, getting a hold of good individual performance data is key. But, it is also one of the more difficult parts of the process to get right. Intuitively, we all think we can judge performance well (sort of like we all think we are good interviewers). ...
by Warren Bobrow | Sep 29, 2015 | Employee Engagement, Performance, Pre-Employment Testing, Recruitment, ROI, Skills Assessment, Talent Management
There are several approaches that companies take with their customer service: Necessary evil. This is when they figure they have to have it (by expectation or regulation). A cost of doing business. Companies take this approach when they still take orders online and...