by Warren Bobrow | May 28, 2014 | Pre-Employment Testing, Recruitment, Talent Management
I believe that we are in the golden age of recruiting. The talent pool hasn’t been this rich since the early 90’s. While the economy has been recovering, there are still plenty of talented unemployed (and underemployed) people. Technology has allowed for more...
by Warren Bobrow | May 8, 2014 | Performance, Pre-Employment Testing, Recruitment, Talent Management
I had the opportunity to speak at a CCNG Improving the Customer Experience event in Columbus this week. It brought together contact center operations people from all over the Midwest. Among the topics of conversations was getting the right people in the right places...
by Warren Bobrow | Apr 15, 2014 | Leadership, Legal Issues, Performance, Pre-Employment Testing, Recruitment, Talent Management
First, welcome to all of the new subscribers! As I’m sure you have heard, Brendan Eich was forced out as CEO of Mozilla (best known for its Firefox browser) when it became public knowledge that he gave $1,000 six years ago in support of California’s Proposition 8,...
by Warren Bobrow | Feb 4, 2014 | Performance, Pre-Employment Testing, Recruitment
When providing incentives on job, you are making a couple of implicit assumptions: That the incentive (money, time off, balloon, etc.) is meaningful to the person receiving it and that it encourages behavior that also helps the business. So, what’s not to like,...
by Warren Bobrow | Dec 9, 2013 | Pre-Employment Testing, Recruitment, Skills Assessment, Talent Management, Test Validation
After the 1992 riots, the City of LA decided it needed 10,000 police on the streets (I have no idea how they came up with that number, except that it’s sexier than 9,423). The LA Times reports that officials blame budget cuts which have reduced recruiting campaigns. ...
by Warren Bobrow | Oct 7, 2013 | Analysis, Legal Issues, Performance, Pre-Employment Testing, Recruitment, ROI
As of this writing it is a bad time to write about government productivity given the current shutdown in Washington. But, in many places local government is one of the largest employers and their HR policies (and how they are managed) have a big impact. In Los...
