Ways That We Punish, Rather Than Coach, Poor Performers

by Warren Bobrow | Jul 9, 2018 | Employee Engagement, Job Analysis, Performance, Pre-Employment Test Validation, Skills Assessment, Talent Management

During the 4th of July holiday, I was binge watching an Australian cooking competition show with my family. It was pretty mindless and entertaining stuff. The gist of each episode was that contestants competed in a theme-based challenge. One was selected as the best...

Can Robots Reduce Turnover By Making Work More Interesting for People?

by Warren Bobrow | Jun 25, 2018 | Employee Engagement, Job Analysis, Pre-Employment Test Validation, Pre-Employment Testing, Talent Management

Lower unemployment rates mean that many industries, including hospitality, need ways to attract and retain more talent. Higher minimum wage laws in many states and cities have likely encouraged people to stay in jobs they may have previously left. But, what about...

Can Tech, Workers, and Burgers Co-Exist?

by Warren Bobrow | Apr 3, 2018 | Employee Engagement, Performance, Pre-Employment Test Validation, Skills Assessment, Talent Management

One purpose of technology is to make labor more efficient. This was not news to the inventor of the first wheel or the latest and fastest micro-chip. Western society has been pretty comfortable with this because it really makes things go faster and has eliminated some...

How Committed Are You to Developing a Skilled Workforce?

by Warren Bobrow | Oct 3, 2017 | Employee Engagement, Performance, ROI, Talent Management

The economy is in a unique position right now. Unemployment is at the lowest rate this century as is the net migration rate. This leaves employers of a skilled workforce in the position of a smaller pool of candidates in general and likely one that contains fewer...

Is Taking a Pulse Too Invasive?

by Warren Bobrow | Aug 18, 2017 | Culture, Employee Engagement, Performance

Corporate culture is a tricky thing. It develops over time, but we want to change it quickly when it suits us. The business media is replete with examples of great (100 best places to work!) and toxic (see Uber, supposedly) places to work. If your job is to influence...

Accountability, Fear, and Changing a Culture

by Warren Bobrow | Jun 7, 2017 | Culture, Employee Engagement, Performance, Talent Management

Uber finds itself in the news for lots of reasons, not all of them good.  The most recent story concerns the firing of 20 employees for a variety of bad behaviors to show that they were being held accountable for their actions.  I am not so concerned with whether this...