by Warren Bobrow | Oct 27, 2015 | Employee Engagement, Performance
I wrote a few months ago about the unintended consequences of HR programs. In this case, it was the decision of a Seattle CEO to make minimum wage $70,000 at his firm. So, some time has passed. What have been the consequences in the six months since the plan was...
by Warren Bobrow | Oct 19, 2015 | 360 Feedback, Employee Engagement, Leadership, Performance, Talent Management
We often hear the best things about people at the end. Testimonials are generally saved for retirement dinners an almost every eulogy tells us about how wonderful a person was. Why is that? Are we afraid of embarrassing people? Would hearing such great things about...
by Warren Bobrow | Sep 29, 2015 | Employee Engagement, Performance, Pre-Employment Testing, Recruitment, ROI, Skills Assessment, Talent Management
There are several approaches that companies take with their customer service: Necessary evil. This is when they figure they have to have it (by expectation or regulation). A cost of doing business. Companies take this approach when they still take orders online and...
by Warren Bobrow | Sep 14, 2015 | Performance, Talent Management
This week we have a guest blogger, Dennis Adsit (http://ifyouwanttoscream.blogspot.com/). He is a big thinker on all things organizational and when I read this I asked him if I could post it here as well. This hasn’t been edited and you can go to the original...
by Warren Bobrow | Aug 3, 2015 | Employee Engagement, Performance, Talent Management
At an intellectual level we all realize that HR is part of a bigger system and we know (hope) that decisions we make have impact beyond letting people know that some administrative change is taking place. But, how much appreciation do we have for the potential far...
by Warren Bobrow | Jul 27, 2015 | 360 Feedback, Assessment Centers, Leadership, Performance, Pre-Employment Testing
In my experience, top performers get there through understanding their deficiencies and then doing the hard work of correcting them. Aptitude and natural talent gives some people an initial advantage, but it doesn’t last. The question then becomes, “What’s the best...
