by Warren Bobrow | Jun 13, 2014 | Employee Engagement, Performance, Pre-Employment Testing, ROI, Surveys, Talent Management
The term “Big Data” really means nothing more than doing a deep analysis of the information you have. It’s “big” because we have more data than we used to have (bigger data would actually be the better term). The analytics really have more to do with being able to...
by Warren Bobrow | Jun 3, 2014 | Performance, Pre-Employment Testing, Talent Management
I was reading yet another article about hiring better using only interviews (when will these supposedly smart CEOs ever learn?), when I saw the author stumble upon an important fact about selection: No one (or methodology) is perfect. She accepts an 80% success rate...
by Warren Bobrow | May 8, 2014 | Performance, Pre-Employment Testing, Recruitment, Talent Management
I had the opportunity to speak at a CCNG Improving the Customer Experience event in Columbus this week. It brought together contact center operations people from all over the Midwest. Among the topics of conversations was getting the right people in the right places...
by Warren Bobrow | Apr 29, 2014 | Commitment, Employee Engagement, Leadership, Performance
Employee engagement is getting a lot of attention now. The thinking is that this will lead to higher productivity and lower turnover in ways employee satisfaction never did. The question is really what employers can do to foster engagement. Engagement is a two-way...
by Warren Bobrow | Apr 25, 2014 | Performance, Talent Management, Training and Development
OK, it’s not much of a blog post, but I am excited to be presenting today with Google, Amgen, Paramount, etc at Pepperdine’s Talent Management Symposium http://tinyurl.com/mye2rck. If you’d like a copy of the slides, please send me an e-mail...
by Warren Bobrow | Apr 15, 2014 | Leadership, Legal Issues, Performance, Pre-Employment Testing, Recruitment, Talent Management
First, welcome to all of the new subscribers! As I’m sure you have heard, Brendan Eich was forced out as CEO of Mozilla (best known for its Firefox browser) when it became public knowledge that he gave $1,000 six years ago in support of California’s Proposition 8,...
