by Warren Bobrow | Mar 20, 2014 | Performance, Pre-Employment Testing, Talent Management
Those of you who follow professional basketball (and maybe just live in LA or NY) know that Phil Jackson has been hired by the New York Knicks to be their president of basketball operations. Mr. Jackson was a role player on the Knicks’ championship teams in the 70s...
by Warren Bobrow | Feb 4, 2014 | Performance, Pre-Employment Testing, Recruitment
When providing incentives on job, you are making a couple of implicit assumptions: That the incentive (money, time off, balloon, etc.) is meaningful to the person receiving it and that it encourages behavior that also helps the business. So, what’s not to like,...
by Warren Bobrow | Jan 28, 2014 | Legal Issues, Performance, Pre-Employment Testing, Talent Management, Test Validation
Economists are really taking a liking to human resources. Perhaps this is an off-shoot of psychologists winning Nobel prizes in economics so they are moving into our turf. Or, maybe it is because they love large data sets and technology has made them aware that...
by Warren Bobrow | Jan 20, 2014 | Employee Engagement, Leadership, Performance, Training and Development
The term “corporate culture” has given way to “employee engagement” in describing the atmosphere in an organization. It is one jargon change that I do not mind. If you can link engagement to behavior, then it is a valuable construct. However, organizations do have...
by Warren Bobrow | Jan 13, 2014 | Employee Engagement, Performance
Today’s guest post is from Dennis Adsit (@DennisAtKombea), a fellow industrial psychologist and an expert in call center processes. Even if you don’t support a contact center, you will appreciate the article’s themes of how errors and poor service get baked into how...
by Warren Bobrow | Jan 7, 2014 | Leadership, Performance, Pre-Employment Testing, Talent Management
There are as many measures of leadership success as there are theories of leadership: Follower satisfaction, lower turnover, higher productivity, etc. However, at the end of the day, successful leadership is one component to a successful organization. So, what’s a...
