by Warren Bobrow | Jun 15, 2015 | 360 Feedback, Employee Engagement, Performance, Skills Assessment
I had the opportunity to provide individual 360 feedback to a group of middle level managers group last week. As I’ve written before, I find many things intriguing about the process. I also try to learn the lessons of other research when providing the feedback so it...
by Warren Bobrow | Jun 8, 2015 | Employee Engagement, Leadership, Performance, Pre-Employment Testing, Talent Management, Test Validation
There are some basics to being an effective leader. As this interview reminds us, recognizing success is one of them. While financial rewards work well for some people and for some tasks, letting people know they are appreciated is an across-the-board motivator. But...
by Warren Bobrow | Jun 3, 2015 | Commitment, Employee Engagement, Training and Development
Whether or not you are a soccer fan, you’ve likely heard about the scandal at FIFA (the world body that oversees the sport). The long and short of it is that executives in the organization, leaders in some country soccer committees, and sports marketing companies are...
by Warren Bobrow | Mar 23, 2015 | Employee Engagement, Performance, Talent Management
I just read a report on global human capital trends. While I wish it would have had more data than anecdotes, it contains several thought provoking chapters. One of the sections I found most interesting was on employee engagement. Creating an environment where people...
by Warren Bobrow | Feb 18, 2015 | Employee Engagement, Talent Management
When I go to HR related conferences there are some themes that seem to pop up on a regular basis: Big Data The “War” for Talent (along with the occasionally seen term “War for Engagement”) How to Get a “Seat at the Table” (with top executives) What they have in common...
by Warren Bobrow | Oct 22, 2014 | Employee Engagement, Pre-Employment Testing, Training and Development
We read plenty about cultures of service. Whenever we purchase a product or visit an establishment, we have an expectation of service, which is usually correlated with how much we are paying for it. However, good customer service is more than call center...
