by Warren Bobrow | Jun 26, 2014 | Employee Engagement, Legal Issues, Performance
I could write forever about the value of performance appraisals. Or, about how they are needless morale busters. Or, how necessary they are to document performance in the event you fire someone. Or, whether the best format is closed-ended, open-ended, or both. I’m not...
by Warren Bobrow | Jun 13, 2014 | Employee Engagement, Performance, Pre-Employment Testing, ROI, Surveys, Talent Management
The term “Big Data” really means nothing more than doing a deep analysis of the information you have. It’s “big” because we have more data than we used to have (bigger data would actually be the better term). The analytics really have more to do with being able to...
by Warren Bobrow | Apr 29, 2014 | Commitment, Employee Engagement, Leadership, Performance
Employee engagement is getting a lot of attention now. The thinking is that this will lead to higher productivity and lower turnover in ways employee satisfaction never did. The question is really what employers can do to foster engagement. Engagement is a two-way...
by Warren Bobrow | Jan 20, 2014 | Employee Engagement, Leadership, Performance, Training and Development
The term “corporate culture” has given way to “employee engagement” in describing the atmosphere in an organization. It is one jargon change that I do not mind. If you can link engagement to behavior, then it is a valuable construct. However, organizations do have...
by Warren Bobrow | Jan 13, 2014 | Employee Engagement, Performance
Today’s guest post is from Dennis Adsit (@DennisAtKombea), a fellow industrial psychologist and an expert in call center processes. Even if you don’t support a contact center, you will appreciate the article’s themes of how errors and poor service get baked into how...
by Warren Bobrow | Dec 2, 2013 | Employee Engagement, Leadership, Performance, Talent Management
Regardless of whatever leadership theory (or theories) you subscribe to, no one questions that effective leaders have good two-way communications skills. They have to have the ability to both get their ideas across and be able to create an environment where others...
