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No, This Will be Good For You

by Warren Bobrow | Sep 10, 2012 | 360 Feedback, Performance, Talent Management, Training and Development

Is receiving feedback rewarding?  Perhaps, if it’s positive.  But, feedback providers tend to borrow from behaviorist psychology (Skinner, etc) in assuming that getting the feedback will result in learning, much in the same way that rewarding a behavior will. In most...

“Hey, can you hear me up there?”

by Warren Bobrow | Aug 27, 2012 | Commitment, Leadership, Performance, Pre-Employment Testing, Talent Management, Training and Development

Tom Varian asked me to comment on how to assess employee attitudes towards their leaders and how to develop personal connections between employees and CEOs and other leaders, with whom they may never personally interact.  It’s an interesting topic and brings up a few...

Assessment Success: Eye of the Beholder

by Warren Bobrow | Aug 20, 2012 | Employee Engagement, Leadership, Performance, Pre-Employment Testing, Talent Management, Training and Development

Many actions have unintended consequences.  Assessment programs are no exception.  When conducting assessments for development, most companies are looking to provide useful feedback to employees and to get them on the road to performance improvement.  But other things...

360 Degree Feedback

by Warren Bobrow | Jul 17, 2012 | 360 Feedback, Leadership, Performance, Talent Management, Training and Development

I am often asked to help companies implement multi-rater (aka 360-degree) feedback.  This is a process where a person rates him/herself on a set of competencies along with his/her direct reports, boss, peers, and sometimes customers.   Theoretically, seeing...

Setting and Managing Expectations

by Warren Bobrow | Jul 11, 2012 | Employee Engagement, Leadership, Performance, Talent Management, Training and Development

Listen, no one wants to be stuck in a dead-end job.  Organizationally, it makes sense that employees who don’t see any opportunities to advance or use their skills in the future are going to be less satisfied and turnover at a more frequent rate than those who do. ...

What Does Assessment Do For You?

by Warren Bobrow | Jun 22, 2012 | Performance, Pre-Employment Test Validtion, Pre-Employment Testing, Skills Assessment, Talent Management, Test Validation

A recent journal article called into question whether performance really does look like a bell curve.  You know, the distribution of anything that is flat towards the ends and fat in the middle.  I have some quibbles with the article, particularly whether we would...
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