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Tips on Selecting Better Leaders

by Warren Bobrow | Nov 14, 2014 | Assessment Centers, Leadership, Pre-Employment Test Validtion, Pre-Employment Testing, Skills Assessment, Talent Management

Not a blog post, but here’s a link to a webcast on identifying future leaders using pre-employment testing, assessment centers, and other methods.

Personality Testing and the ADA

by Warren Bobrow | Oct 30, 2014 | Pre-Employment Test Validtion, Pre-Employment Testing

I wanted to wait until the furor (well, within I/O psychology circles) over the Wall St. Journal article on personality testing died down a bit before commenting on it. Articles in the popular press on HR and industrial psychology topics are always have a bit of “they...

Implementing a Wide-Scale Culture of Service

by Warren Bobrow | Oct 22, 2014 | Employee Engagement, Pre-Employment Testing, Training and Development

We read plenty about cultures of service. Whenever we purchase a product or visit an establishment, we have an expectation of service, which is usually correlated with how much we are paying for it. However, good customer service is more than call center...

Unintended, But Predictable Consequences

by Warren Bobrow | Oct 7, 2014 | Legal Issues, Pre-Employment Test Validtion, Pre-Employment Testing, Skills Assessment, Talent Management

I’ve written before (here and here) on the LA Fire Department’s struggles in implementing a valid and fair way to hire firefighters. They started with a poorly conceived random system that favored those with inside knowledge to cull the applicant pool. Then the...

ADA and Emotional Intelligence

by Warren Bobrow | Sep 24, 2014 | Legal Issues, Pre-Employment Testing, Talent Management

Welcome back! Yes, the blog has been on hiatus. Some was vacation, but the last several weeks have been spent on a website upgrade. I hope that after you read this week’s entry you’ll take some time to check out the rest of the site (www.allaboutperformance.biz). I’m...

Going From Bad to Just as Bad

by Warren Bobrow | Jul 9, 2014 | Legal Issues, Performance, Pre-Employment Testing, Recruitment, ROI, Talent Management

In a post a few months ago, I wrote about the city of Los Angeles selecting which applicants for their firefighter positions would move on in the process based on whether they got their applications in immediately after the opening period. This was deemed as being...
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