by Warren Bobrow | Feb 28, 2014 | Legal Issues, Pre-Employment Testing, Skills Assessment, Talent Management
Let me start by saying that I have a lot of respect for my I/O psychology colleagues who work in the public sector. They work under many constraints that the private sector does not and their selection systems face much greater scrutiny. And they also have to deal...
by Warren Bobrow | Feb 4, 2014 | Performance, Pre-Employment Testing, Recruitment
When providing incentives on job, you are making a couple of implicit assumptions: That the incentive (money, time off, balloon, etc.) is meaningful to the person receiving it and that it encourages behavior that also helps the business. So, what’s not to like,...
by Warren Bobrow | Jan 28, 2014 | Legal Issues, Performance, Pre-Employment Testing, Talent Management, Test Validation
Economists are really taking a liking to human resources. Perhaps this is an off-shoot of psychologists winning Nobel prizes in economics so they are moving into our turf. Or, maybe it is because they love large data sets and technology has made them aware that...
by Warren Bobrow | Jan 20, 2014 | Employee Engagement, Leadership, Performance, Training and Development
The term “corporate culture” has given way to “employee engagement” in describing the atmosphere in an organization. It is one jargon change that I do not mind. If you can link engagement to behavior, then it is a valuable construct. However, organizations do have...
by Warren Bobrow | Jan 13, 2014 | Employee Engagement, Performance
Today’s guest post is from Dennis Adsit (@DennisAtKombea), a fellow industrial psychologist and an expert in call center processes. Even if you don’t support a contact center, you will appreciate the article’s themes of how errors and poor service get baked into how...
