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Can Robots Reduce Turnover By Making Work More Interesting for People?
Lower unemployment rates mean that many industries, including hospitality, need ways to attract and retain more talent. Higher minimum wage laws in many states and cities have likely encouraged people to stay in jobs they may have previously left. But, what about...
Bringing the Right Tools to the Table
At some point, all of us are in a meeting where a discussion breaks out over whether a particular business initiative should be implemented. Someone will say, “I heard about it on a podcast/TedTalk,” or “A friend of mine at XYZ company did it and it worked for them,”...
Even in Business, No Good Deed Goes Unpunished
We are in an era where many businesses feel that they must project an image of social responsibility. This may be driven by management’s true desire to be a force of good, a competitive advantage, or as a way to attract millennial job candidates. Being perceived as...
People–Can’t Profit With Them, Can’t Profit Without Them
So, in the same week that Tesla says that lack of people is a problem in their business (too many robots!), Starbucks comes to the conclusion that people are biased and are hurting its business, everyone gets training. So, which one is right? Let’s start with Tesla....
Can Tech, Workers, and Burgers Co-Exist?
One purpose of technology is to make labor more efficient. This was not news to the inventor of the first wheel or the latest and fastest micro-chip. Western society has been pretty comfortable with this because it really makes things go faster and has eliminated some...
Is College Recruiting Ageist?
When we hear about age discrimination employment lawsuits, they are typically centered on older workers being let go when a company reorganizes so that less expensive (e.g., younger) employees are retained. Of course more subtle examples of ageism are present in...
But we Trained Them!
Workplace controversies that make headlines are a bonanza for corporate trainers. Even in states like California that have mandatory sexual harassment training (companies with 50 or more employees are required to provide all supervisors two hours of sexual harassment...
Should Employers Embrace the Push for GEDs?
The U.S. has a lot of people who do not get a high school diploma. This can lead to significant barriers in employment and future opportunities in college. As a result, in 2013, over 500,000 people took and passed a high school equivalency exam (GED). This was a 20%...
Does Kindergarten Really Have a Culture of Success?
You may be familiar with the marshmallow challenge. It is an intriguing and engaging team building exercise that demonstrates the importance of failure in group interactions. It is all fun and everyone gets a laugh regarding how, according to an accompanying Ted Talk...
Flexibility, Bench Strength, and Leadership
An attribute associated with leadership is determination. The idea that once a goal has been established and a plan laid out, effective leadership involves sticking to it and absorbing the inevitable bumps that come along the way. This may involve coaching or...
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