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Defining Leadership Success

There are as many measures of leadership success as there are theories of leadership:  Follower satisfaction, lower turnover, higher productivity, etc.  However, at the end of the day, successful leadership is one component to a successful organization.  So, what’s a...

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Happy Holidays!

No "real" post this week as many of you are (hopefully) taking some vacation time. I hope that you enjoy the holidays with family and friends!

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Will Big Data Make Labor Markets More Efficient?

Each time I read an article in the business press on Big Data and hiring I chuckle.  The authors always make it sound like businesses have just recently discovered how to measure attributes about lots of people and apply them to hiring.  The only difference now is...

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Keeping Recruiting and Selection Strong

After the 1992 riots, the City of LA decided it needed 10,000 police on the streets (I have no idea how they came up with that number, except that it’s sexier than 9,423).  The LA Times reports that officials blame budget cuts which have reduced recruiting campaigns. ...

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Opening the Communication Floodgates

Regardless of whatever leadership theory (or theories) you subscribe to, no one questions that effective leaders have good two-way communications skills.  They have to have the ability to both get their ideas across and be able to create an environment where others...

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Brief Thoughts

No full blog this week, but I wanted to remind you that I’ll be speaking on how good employee selection/promotion processes can help you to optimize the workplace in Long Beach, California on November 13th.  For more information, click here. Also, I heard a very...

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Do We Get More Than What We Measure?

Before getting into this week's topic, I'll be speaking on how good employee selection/promotion processes can help you to optimize the workplace in Long Beach, California on November 13th.  For more information, click here. Anyone who works in or for a call center...

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Leadership Assessment: Nailing Jello to a Wall?

I was a guest blogger this week on the Human Capital Institute website.  The post is about what leadership capabilities we can and cannot measure well.  You can read it at http://www.hci.org/blog/leadership-assessment-nailing-jello-wall.

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Recognizing Human Judgment in Economics and Performance

When I was in college, several of us would joke that you could not cheat on an economics test because each year the questions were the same, but the answers were different.  In those days, capitalist economic theory was driven by the presumption that the actors...

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What Does Local Government Value in HR?

As of this writing it is a bad time to write about government productivity given the current shutdown in Washington.  But, in many places local government is one of the largest employers and their HR policies (and how they are managed) have a big impact. In Los...

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