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Fostering Engagement
Employee engagement is getting a lot of attention now. The thinking is that this will lead to higher productivity and lower turnover in ways employee satisfaction never did. The question is really what employers can do to foster engagement. Engagement is a two-way...
Presenting Today on Evaluating Talent Across Cultures
OK, it's not much of a blog post, but I am excited to be presenting today with Google, Amgen, Paramount, etc at Pepperdine's Talent Management Symposium http://tinyurl.com/mye2rck. If you'd like a copy of the slides, please send me an e-mail...
Leaders and Values
First, welcome to all of the new subscribers! As I’m sure you have heard, Brendan Eich was forced out as CEO of Mozilla (best known for its Firefox browser) when it became public knowledge that he gave $1,000 six years ago in support of California’s Proposition 8,...
The Next Promotion
Those of you who follow professional basketball (and maybe just live in LA or NY) know that Phil Jackson has been hired by the New York Knicks to be their president of basketball operations. Mr. Jackson was a role player on the Knicks’ championship teams in the 70s...
The Big Round Table
The Big Round Table I had a chance to participate in a very large roundtable discussion on hiring last week. Also participating were CEOs, other consultants (none I/O psychologists), students and executives of medium-sized businesses It was a pretty free-wheeling...
This Application Will Self-Destruct in 5 Seconds
Let me start by saying that I have a lot of respect for my I/O psychology colleagues who work in the public sector. They work under many constraints that the private sector does not and their selection systems face much greater scrutiny. And they also have to deal...
Giving the Right Rewards
When providing incentives on job, you are making a couple of implicit assumptions: That the incentive (money, time off, balloon, etc.) is meaningful to the person receiving it and that it encourages behavior that also helps the business. So, what’s not to like,...
Gaming Your Way to HR Big Data
Economists are really taking a liking to human resources. Perhaps this is an off-shoot of psychologists winning Nobel prizes in economics so they are moving into our turf. Or, maybe it is because they love large data sets and technology has made them aware that...
Thanks to Chris Christie for the Reminder That Culture Matters
The term “corporate culture” has given way to “employee engagement” in describing the atmosphere in an organization. It is one jargon change that I do not mind. If you can link engagement to behavior, then it is a valuable construct. However, organizations do have...
Not So Young Frankenstein
Today’s guest post is from Dennis Adsit (@DennisAtKombea), a fellow industrial psychologist and an expert in call center processes. Even if you don’t support a contact center, you will appreciate the article’s themes of how errors and poor service get baked into how...
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