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Going From Bad to Just as Bad
In a post a few months ago, I wrote about the city of Los Angeles selecting which applicants for their firefighter positions would move on in the process based on whether they got their applications in immediately after the opening period. This was deemed as being...
Performance Appraisals and Their Impact
I could write forever about the value of performance appraisals. Or, about how they are needless morale busters. Or, how necessary they are to document performance in the event you fire someone. Or, whether the best format is closed-ended, open-ended, or both. I’m not...
Job Tryouts: Good Idea, but Are They Worth the Cost?
You know what would be the best way to select candidates? Have them work for you for about a year, evaluate their performance, then turn back the clock and make the right hire. However, that only happens in HR science fiction. In this post I read about how a business...
Big Data, Evidence Based Decision Making, and the “Golden Motion”
The term “Big Data” really means nothing more than doing a deep analysis of the information you have. It’s “big” because we have more data than we used to have (bigger data would actually be the better term). The analytics really have more to do with being able to...
The Odds Are…
I was reading yet another article about hiring better using only interviews (when will these supposedly smart CEOs ever learn?), when I saw the author stumble upon an important fact about selection: No one (or methodology) is perfect. She accepts an 80% success rate...
More From the Frontiers of Recruiting and Selection
I believe that we are in the golden age of recruiting. The talent pool hasn’t been this rich since the early 90’s. While the economy has been recovering, there are still plenty of talented unemployed (and underemployed) people. Technology has allowed for more...
Looking for Summer Help
No, not me. But, are you? Summer internships are key to for college graduates entering the job market. In fact, data suggests that it is a huge differentiator on a resume. The reasons are obvious: Employers want to hire new people who have work experience. Not that...
People and Technology—The Search For a Fit Continues
I had the opportunity to speak at a CCNG Improving the Customer Experience event in Columbus this week. It brought together contact center operations people from all over the Midwest. Among the topics of conversations was getting the right people in the right places...
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