I frequently hear clients talk about how they need to hire people who are resilient.  When I press them on what that means to them, they come up with words and phrases like: Bends, but doesn’t break. Learns from adversity Performs well under stress Doesn’t take work setbacks personally These things are all true and […]

As COVID cases are dropping and the vaccines are available, companies are looking to see when (if?) they are going to bring people back to offices.  There are likely to be all kinds of flavors of this, ranging from: We want everybody back, Monday through Friday. We need some people back full time, others can […]

One of the most intuitively appealing HR concepts is that of the exit interview.  If we only knew what was going through the mind of those who chose to leave our company, we could fix our turnover problems.  The thing is that there is more than enough research data to show that exit interviews are […]

This week is the first anniversary of the horrible helicopter accident that took the lives of 9 people, including Kobe Bryant. I’ve been struck by how many stories have been told by all kids of people about how Kobe impacted their lives. With that in mind, I’m re-posting what I wrote about him last year. […]

As long as there are pre-employment tests there will be people who do not like taking them. That is fair—most people would like to get the job of their choosing without jumping through hoops or by going through some process which perfectly recognizes their unique (and superior) skills compared to other applicants. But, that is […]

Events of 2020 accelerated companies’ interest in all things around diversity, equity, and inclusion (DE&I).  This has brought out a lot of “experts” in the field and a multitude of unconscious bias training (UBT) programs to address the problem of discrimination in the workplace. The idea behind UBT is that a change in an attitude […]

One of my favorite quotes from Peter Drucker is “Culture eats strategy for breakfast.”  It speaks to the idea that we can come up with all of the great ideas we want to, but if there is not an alignment between the effort and the organization’s DNA, it is just not going to happen.  Likewise, […]

In general, our personalities are pretty stable over our adulthood. Yes, we mature and big life events can alter us, but the building blocks of who we are as people are closer in stability to our eye color than our hair color. This stability has been important to the science of employee selection. The underlying idea of […]

OK, let’s all take a deep breath and say it out loud, “Work from home is not going to be temporary.”  There, we did it.  Now let’s talk about it. We need to acknowledge that WFM is not going to be one size fits all from an organization’s standpoint.  Some companies will look for as […]

Using artificial intelligence (AI) in hiring has grabbed the attention of law makers in California, New York, and other states.  The gist of the proposed California law is that any AI used in hiring would have to show no adverse impact before implementation, adverse impact would have to be reviewed annually, and they could not […]

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