I am not sure that any HR futurist can tell us how many jobs will be displaced by automation over the next 5, 10, or 20 years. The answer is clearly more than zero. The latest example of this can be read here. The theme of the article is, “Really, a formula can make predictions […]

During the 4th of July holiday, I was binge watching an Australian cooking competition show with my family. It was pretty mindless and entertaining stuff. The gist of each episode was that contestants competed in a theme-based challenge. One was selected as the best for the day. Two others were deemed the poorest performers and […]

Lower unemployment rates mean that many industries, including hospitality, need ways to attract and retain more talent. Higher minimum wage laws in many states and cities have likely encouraged people to stay in jobs they may have previously left. But, what about using automation to get them to stay? The typical assumption is that automation […]

At some point, all of us are in a meeting where a discussion breaks out over whether a particular business initiative should be implemented. Someone will say, “I heard about it on a podcast/TedTalk,” or “A friend of mine at XYZ company did it and it worked for them,” or something similar. The question then […]

We are in an era where many businesses feel that they must project an image of social responsibility. This may be driven by management’s true desire to be a force of good, a competitive advantage, or as a way to attract millennial job candidates. Being perceived as being on the “wrong” side of an issue […]

So, in the same week that Tesla says that lack of people is a problem in their business (too many robots!), Starbucks comes to the conclusion that people are biased and are hurting its business, everyone gets training. So, which one is right? Let’s start with Tesla. Their statement is not as much about how […]

One purpose of technology is to make labor more efficient. This was not news to the inventor of the first wheel or the latest and fastest micro-chip. Western society has been pretty comfortable with this because it really makes things go faster and has eliminated some very physically demanding jobs. Of course, tech also creates […]

When we hear about age discrimination employment lawsuits, they are typically centered on older workers being let go when a company reorganizes so that less expensive (e.g., younger) employees are retained. Of course more subtle examples of ageism are present in workplaces and we need to be as aware of them as we are of […]

Workplace controversies that make headlines are a bonanza for corporate trainers. Even in states like California that have mandatory sexual harassment training (companies with 50 or more employees are required to provide all supervisors two hours of sexual harassment prevention training within six months of hire or promotion, and every two years thereafter), you can […]

The U.S. has a lot of people who do not get a high school diploma. This can lead to significant barriers in employment and future opportunities in college. As a result, in 2013, over 500,000 people took and passed a high school equivalency exam (GED). This was a 20% increase over 2012. The Bureau of […]

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